Legal · Razorpay
Shipping & Delivery Policy (Digital Services)
TeeBee AI is a digital SaaS product. No physical goods are shipped.
Last updated: 2026-06-14Version 1.0-draft
1. Digital delivery
TeeBee delivers all services digitally through the web application and (where applicable) email.
2. TeeBee Coins activation
TeeBee Coins are credited to your in-product wallet immediately after Razorpay confirms a successful payment.
If your bank/Razorpay places a payment on hold, activation is delayed until that confirmation completes.
3. Plan activation
Subscription plans activate immediately after successful payment.
4. Invoices & receipts
Invoices/receipts are delivered to your registered email and available in Settings → Billing.
5. Estimated activation time
Successful Razorpay payments — within 60 seconds (real-time webhook).
On-hold/disputed payments — pending Razorpay/bank confirmation, usually 1–3 working days.
6. Delivery issues
If you completed a payment but coins/plan did not activate within 24 hours, email billing@teebee.ai with your transaction ID.
Questions about this policy?
TeeBee AI is a product of Factskoot Eduwellness Private Limited.