Legal · Razorpay

Shipping & Delivery Policy (Digital Services)

TeeBee AI is a digital SaaS product. No physical goods are shipped.

Last updated: 2026-06-14Version 1.0-draft

Draft notice: Product-ready draft. Final wording is subject to legal review before production launch.

1. Digital delivery

TeeBee delivers all services digitally through the web application and (where applicable) email.

2. TeeBee Coins activation

TeeBee Coins are credited to your in-product wallet immediately after Razorpay confirms a successful payment.

If your bank/Razorpay places a payment on hold, activation is delayed until that confirmation completes.

3. Plan activation

Subscription plans activate immediately after successful payment.

4. Invoices & receipts

Invoices/receipts are delivered to your registered email and available in Settings → Billing.

5. Estimated activation time

Successful Razorpay payments — within 60 seconds (real-time webhook).

On-hold/disputed payments — pending Razorpay/bank confirmation, usually 1–3 working days.

6. Delivery issues

If you completed a payment but coins/plan did not activate within 24 hours, email billing@teebee.ai with your transaction ID.

Questions about this policy?

TeeBee AI is a product of Factskoot Eduwellness Private Limited.